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SmelleezSoap.com Handmade soap for everyone and their dog! Made in small batches in rural Perthshire HANDMADE SOAP FOR EVERYONE & THEIR DOG! New Product Solid Conditioner Bars Read more Christmas Gift Ideas Quick View New Christmas Tree Soap Price £3.50 Quick View Hand Care Set Price £22.50 Quick View Shower Steamer Gift Sets Price £10.00 Quick View He's Back! Gingerbread Man Soap Price £3.99 Quick View Cally the Heilan Coo Diffuser Gift Set Price £15.00 Quick View Aroma Stones Diffuser Set with 10ml Pure Essential Oil Blend Price £25.00 Hair Care Made from gentle, coconut derived ingredients, essential oils and mineral clays. These are a great way to reduce plastic waste and don't require a transition period when swapping from liquid shampoo. Shop Now Hair & Body Bars All in one Hair & Body Bars with soothing aloe vera and added conditioning agents. Shop Now Goats' Milk Soap Vegetable Glycerine based soap with added goats' milk to cleanse gently yet deeply. Shop Now Oatmeal Soap Oatmeal is naturally moisturising and also a natural exfoliant which is gentle enough to use every day. Shop Now Olive Oil Soap Olive oil soap cleanses gently and has a moisturizing effect which lasts a long time. Shop Now Vegetable Glycerine Soap Vegan friendly vegetable glycerine soap bars cleanse and nourish all skin types. Shop Now Scrub Soap Bars A selection of soap bars containing a variety of natural exfoliants to help buff skin and leave it looking smooth and radiant. Shop Now Aromatherapy A selection of products each containing a blissful blend of essential oils to help promote a sense of well-being. Shop Now Accessories A selection of sustainable wooden and plant fibre bar soap accessories and aluminium travel tins. Shop Now Smelleez 4 Pawz Spoil your best friend with a range of gentle dog soaps, all-natural paw balms and other indulgent pampering products . Shop Now Equine Products A selection of all-natural horse grooming products to help keep your ride looking and feeling their best Shop Now THE SMELLEEZ BLOG The Benefits of Solid Conditioner Bars One of the standout benefits of conditioner bars is their positive impact on the environment. They reduce plastic waste, making them an excellent choice for those looking to minimize their environmental footprint. Because conditioner bars are concentrated, a little goes a long way. One bar can outlast several bottles of liquid conditioner, making it a cost-effective option. By switching to conditioner bars, you’re making a conscious choice to support sustainability. In recent Nourish and Shine: The Best Natural Oils for Healthy Nails The nails and cuticles are often overlooked when it comes to taking care of our bodies, but they are actually very important. The skin... A Simple Guide to Essential Oil Diffusers A diffuser is an easy way to distribute essential oils into the air and spread the delightful therapeutic smell of essential oils... Read More

FREQUENTLY ASKED QUESTIONS Setting up FAQs General How do I add a new question & answer? To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish. Can I insert an image, video, or gif in my FAQ? Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library. How do I edit or remove the “FAQ” title? You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.

TERMS & CONDITIONS OVERVIEW Smelleez offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Throughout the site, the terms “we”, “us” and “our” refer to Smelleez. By accessing this Website, you agree to be bound by them. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on iZettle E-commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. PRODUCTS Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy . ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Smelleez, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. INDEMNIFICATION You agree to indemnify, defend and hold harmless Smelleez and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@SmelleezSoap.com Copyright/Intellectual Property: All images, text, product descriptions, scent descriptions & products are the property of Smelleez. You may not duplicate, use or distribute any of this information without our prior consent. We will take legal action against any persons found to be misusing our intellectual property. Privacy & Safety PRIVACY & SAFETY This Privacy Policy describes how and when we collect, use, and share information when you purchase an item, contact us, or otherwise use our services through smelleezsoap.com or its related sites and services. INFORMATION WE COLLECT To fulfil your order, you must provide certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. We will never receive your bank account or credit card details as the checkout facility does not divulge this information. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly. WHY WE NEED YOUR INFORMATION AND HOW WE USE IT We rely on a number of legal bases to collect, use, and share your information, including: as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. INFORMATION SHARING AND DISCLOSURE Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows: Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services. Business transfers. If we sell or merge this business, we may disclose your information as part of that transaction, only to the extent permitted by law. Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others. DATA RETENTION We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. For United Kingdom tax purposes we are required to keep your data for up to 6 years. HOW TO CONTACT US If you have any questions regarding this Privacy Policy or the practices of this Site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to hello@SmelleezSoap.com Last Updated: This Privacy Policy was last updated on Tuesday 5th July 2022. WHOLESALE INQUIRIES I handcraft soap in small batches for everyone and their dog (and their horse, of course!). If you'd like to learn more about potentially becoming a stockist in your retail store or hospitality business, please contact me at amelia@smelleezsoap.com PAYMENT METHODS Credit / Debit Cards PayPal

SHIPPING & RETURNS SHIPPING POLICY Standard shipping is Royal Mail Second Class, upgrades are available. Orders are usually dispatched same or next day. If you require a tracking number please select tracked shipping at checkout. If a parcel is tracked and states that it has been delivered or signed for, please check the signature of the recipient and then check with your neighbours and any areas where parcels are usually left. If your parcel is recorded as being signed for or delivered we will not replace the parcel in question unless there are exceptional circumstances. If your parcel has not arrived within a reasonable time frame please check with the post office as missed delivery cards are not always left. Please also check that the address details on your order are correct, we cannot be held responsible for incorrect or incomplete shipping details. RETURN & EXCHANGE POLICY We are always willing to help and want to give you the best customer service possible so keep that in mind as our main aim is to leave you being satisfied with not only our products but also our service. If you have mistakenly ordered an item we can cancel and refund you if the item has not yet been dispatched. The refund will be issued on the method of payment you used. We do our best to carefully package our products to avoid any issues during shipping, however if goods are damaged on receipt, please email a photo to hello@SmelleezSoap.com within seven days of receipt. You’re entitled to a full refund or replacement for damaged or missing goods. It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations, please contact us. If you're not 100% happy with your purchase, but the goods are not faulty, you may return your items within 14 days of receipt. If they are received in a re-saleable condition, we will issue a full refund. For hygiene reasons, we are unable to offer refunds or exchanges for products that have been opened or used, unless an incorrect item has been shipped or the goods are faulty. Goods must be returned unused, undamaged and in original packaging. To return a product please contact us at hello@SmelleezSoap.com . Unless an item is faulty the cost of returning the goods is the customer's responsibility. If you have received an incorrect item, items which are damaged or missing then please contact us within 24 hours of receiving the item. Refunds can take up to 7 days to process but are usually dealt with immediately. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

My Story I first started crafting soap (at the age of seven) back in November 2017. Since then, I’ve gone on to create a range of amazing soaps catering for all tastes (and ages!). My soaps are handmade in small batches in rural Perthshire, Scotland. None of my products have been tested on animals - and never will be! GLYCERINE SOAP Glycerine soap is considered to be one of the most moisturizing types of soap. Glycerine is a vegetable-derived humectant which attracts moisture from the air to your skin and keeps it locked in. Unlike some soaps that dry skin out and make it feel tight and even flaky, glycerine soap keeps skin feeling hydrated for several hours after you use it. With incredible fragrances and skin-softening ingredients like olive oil they’re effective, great for your skin, and great for the environment, too. Why not give them a try? Smelleez 4 Pawz I don’t just make soap for people, I have a range of solid shampoo bars especially for dogs! My dog soap is packed with lovely cleansing, nourishing oils to care for and nurture your dog’s skin and condition their coat. Oatmeal to loosen dirt and further condition skin along with a carefully selected blend essential oils which are safe & helpful to dogs

Smelleez News New Product Solid Hair Conditioner Bars Treat your hair to the pure power of nature. Our all-natural solid conditioner bars are crafted with rich plant-based oils, nourishing butters, and aromatic essential oils to leave your hair silky, soft, and manageable—without any synthetic additives. Lightweight yet deeply moisturizing, they detangle and smooth from root to tip while promoting healthy shine. Plastic-free, travel-friendly, and kind to both your hair and the planet. Simply natural. Simply beautiful. Young Achiever Award The 5th Scottish Women's Awards 2023 were held on 16th September. With a glittering final held at the Marriot Hotel in Glasgow A huge surprise! Amelia said her win took her 'completely by surprise' She had been delighted when she found out that she had been been nominated for the award and 'gobsmacked' when she was shortlisted as a finalist. Adding that although she enjoyed getting dressed up for the awards evening, she hadn't expected to come away with the trophy.

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